This is a franchise, as such I”m not expecting to follow a complete corporate protocol. But please avoid working for this company, specially the one on Hunter”s Creek in Orlando, FL. The owners are clueless when it comes to managing a business. They think is a sweat shop and think that for the misery they pay, they are allow to treat employees as garbage. If for any reason they know you are more knowledgeable than they are, forget it they would make your life a living hell. Minors do not get a break every 3-4 hours as stated on the department of labor. Employees do not get a 15 minute break when they work more than 6 hours. Sometimes employees have gone days without toilet paper and soap just because the owners don”t care. If you can avoid working for this specific franchisee please do so.