This is the worst dental service I had and I will never go back to this Q&M dental clinic anymore (I went to Pasir Ris White Sands Branch). I had the scaling and polishing service in this dental clinic on today 29-NOV-2016 with doc Ko. During the scaling and polishing process, his actions are not gentle at all and I will say RUDE. He was keep pulling and stretching my lips and my lips are injured after the service. Second, the service took around 15 minutes only whereas which I think he didn’t clean in detailed enough. The most ridiculous part is when he said “Done”, I looked at the mirror and found that my face has the white chemical powders all over my face and my shirts! They just look at me without doing anything until I asked the wet tissues from them to clean my face. I was so uncomfortable and asked why I have this white powders all over my face and the doctor replied this is the traditional way of dental scaling? I had the scaling services before but I never had this white chemical powders all over my face! Is this your SERVICE to let your customers to walked away with all the white chemical powders on faces and shirts?? WTF?? Lastly, their charges are not worth at all, S$107 with only 15 minutes scaling and polishing service where I can have more detailed are gentle cleaning + x-ray of teeth + detailed consultations with doctor + mouth wash products at only S$180 at Orchard. This is the very bad experience I had and definitely not recommend this!