This is the worst dental service I had and I will never go back to this Q&M dental clinic anymore (I went to Pasir Ris White Sands Branch). I had the scaling and polishing service in this dental clinic on today 29-NOV-2016 with doc Ko. During the scaling and polishing process, his actions are not gentle at all and I will say RUDE. He was keep pulling and stretching my lips and my lips are injured after the service. Second, the service took around 15 minutes only whereas which I think he didn’t clean in detailed enough. The most ridiculous part is when he said “Done”, I looked at the mirror and found that my face has the white chemical powders all over my face and my shirts! They just look at me without doing anything until I asked the wet tissues from them to clean my face. I was so uncomfortable and asked why I have this white powders all over my face and the doctor replied this is the traditional way of dental scaling? I had the scaling services before but I never had this white chemical powders all over my face! Is this your SERVICE to let your customers to walked away with all the white chemical powders on faces and shirts?? WTF?? Lastly, their charges are not worth at all, S$107 with only 15 minutes scaling and polishing service where I can have more detailed are gentle cleaning + x-ray of teeth + detailed consultations with doctor + mouth wash products at only S$180 at Orchard. This is the very bad experience I had and definitely not recommend this!
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This complaint and/or review was posted on Skeptic Files on 23:11 pm, June 17, 2017 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/q-m-dental-group/.
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Lum
Never again at Q&M
Started doing braces with Q&M at start of 2019. Unpleasant experience in terms of charges , impatient doctor and overall perfunctory treatment.
1) Charges:
Was told the fees for the initial consultation, X rays and moulds would be waived once I sign the treatment package.
Did not happen when I signed and paid.
Went to talk to the doctor several times about it, refused to waive.
Upon comparison with my cousin who did with Q&M but with another dentist, the difference in fees about $1000. Went to ask the dentist, he got displeased and said why not then transfer me to the other dentist… Threatened me saying that the doctor-patient relationship would be strained.
2) as a patient, I need to know what actions wld be taken for work to be done. He was impatient in the manner he answered my questions and often gave me the pressure that I cannot ask too many questions and had to just settle for what he said and did
3) when I had issues during the review and informed him, simply said “nothing can be done”
And that does it. That’s the final straw for me… leading to this review and write up…Dr Wong Dai Chong. You’re one lousy dentist I’ve ever seen.Q&M may have expanded but not all the dentists there are great.
The charges are so subjective that you wouldn’t even know if you’re overpaying for lousy services.
Makeda Frerking
Went for annual dental check up washing and polishing at Q and M dental clinoc in Punggol. It was the worst decision made ever. The dentist did a bad job in cleaning i felt very bad pain during the process. It was not the first time cleaning and polishing. After that appointment it my teeth and gums became super sensitive and i felt pain. Cannot eat and bite. Went back and report on my issue the dentist is unapologetic and insist that nothing is wrong. Went off and called back the clinic requesting for a more experienced dentist yet the counter male staff still joke about it and laughing when i made that request. I would never go back to Q and M dental anymore. Charges are overpriced as well. Please choose other dental clinic over Q and M dental group