RCBC called my mobile number last Monday to inform me that my credit card application was approved.. The officer asked me where it should be delivered and informed me that I should get it after three days.. I imquired on Wednesday about leaving an authorization letter in case I was not home. On Thursday I received a reply that says I was not approved!! I called customer service and they said they can’t see in the database if I was approved or not. It was frustrating. They called to say that it was approved, they email something else, and customer service doesn’t have info. What a joke. I have proof on my phone that I got a call from them last Monday.