Red Ribbon Bakeshop

Red Ribbon Bakeshop Complaint

A pleasant day to you whoever is reading this. My name is Julia Aira Gumatay, and I was your customer at your SM Marilao branch earlier. I would like to raise my concern according to what happen at your branch, upon entering and choosing which cake to get, your staff approach me and ask me if I would like the cake of the day with a 50pesos off, I then chose it along with another flavor of regular price cake. The transaction went well and I didn”t bother to check the change because I am with my toddler (son) which I am holding in my right hand, and my wallet and phone on the left hand. Upon checking the receipt and change at home, I notice I didn”t get any 50pesos off as supposed to your staff”s offer. I am very much disappointed. Here is my receipt with it”s cashier, date and time. Encircled is the cake and price I was referring to. Please review. Thank you!

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