RBS ARE THE MUST VILE ORGANASTION EVER TO HIT THE HIGH STREET THEY SHOULD BE BANNED FROM TRADING FOR LIFE CUSTOMER SERCVICE STAFF AT THER CALL CENTRE TELLS LIES PROMISE COMPENSATION THEN DO NOT PAY COMPLETE LIERS AND VERY UNTRUSTWORTHY PLEASE DO TAKE THIS ADVISE ON BOARD BECAUSE IF YOU DONT YOU WILL REGRET IT DUE TO THERE UNTRUSTWORTHY NATURE IN DEALING WITH MEMBERS OF THE PUBLIC EVEN SAYING THE NAME FRIGHTENS ME RBS ROYAL BANK OF SCOTLAND IT WOULD BE SENSIBLE TO USE ANOTHER HIGH STREET BANK RATHER THAN RBS
Shauna Zolinski
We have a credit card with this company under the Kroger 1 2 3 program. After they added the interest last month it pushed the amount over by 79 cents. They added a service fee of $39. We wrote a letter to them to tell them how tacky they were. They called us and said they would remove the $39.00. They are talking to a senior of 79 years. I have not had any problem with any of my cards so when they told me they were going to remove it I just deducted it from my payment. They did not let me know not to do that. I do not understand a lot of these things so I feel they are taking advantage of my age. By me not paying the $89 it made me over again so they charge me another fee. Now they want $109 by the 5th of Nov. I am not able to take care of a $100 extra when my medicine is around $300 a month. I also work so if I just refuse to pay this they will garnish my pay. We have talked with several of the customer service but they are just goons trying to get your money one way or the other. It is a shame that they do not have the courtesy to explain to a person the way they remove the penalty. I don”t think they want to.
Becki Rexroat
These people will do anything to squeeze a penny out of you. After never being late, and returning from a long vacation, they raised my rate after customer service said they would not. I even made two payments well above minimum that month that I was a couple days late. When they raised the rate on me, I paid the card off in full and closed the account after speaking with their cusomer service (service? that’s a laugh). A month later received another bill for interest on a paid off account. I called back again spoke with Matthew (C020205) and his boss Omar (c0202118) with no help and rude. I asked what I owed today and what would happen if I over paid as not to have that happen again. Omar said “they would write off the samll overage”. I asked him to send me that in writing and asked at what amount would not be “Written off”. He could not answer. I over paid on line so I will maintain a positive Balance to have them send statements on and so I can continue to call their Customer Service. If disatisfied customers would do this, we can eat up some of their overpriced service profits and tie up their customer service (manpower = $). Spread the word.
Louie Versage
Terrible, terrible terrible…avoid going anywhere near RBS…the most aggressive and ruthless bank which exists on the planet…capable of doing everything and anything to save its sorry *** when it is completely wrong and has broken the law in customer disputes..to the extent of utmost dishonesty and under hand tactics…Terrible, terrible terrible…avoid going anywhere near RBS…the most aggressive and ruthless bank which exists on the planet…capable of doing everything and anything to save its sorry *** when it is completely wrong and has broken the law in customer disputes..to the extent of utmost dishonesty and under hand tactics…
Josefina Shreeve
RBS Netbanking service not working from last 6-7 months, it’s creating negative impact on RBS customers. This is suggestion to you guys pls improve it and start it ASAP. due to this most of RBS account holders are going to open the account in others bank, me also within months.
Sherry Denike
RBS indeed is the worst BANK i’ve ever encountered.Agents were so rude, arrogant and monsters, they will threat you like some sort of criminal.I have been dealing with this for 6 months, from submission of the Insurance claim, up to the settlement, yet neither was resolved, they will just extort money, and they really dont care. Until now my case is hanging…so i no longer care if they would make an extra effort to meet their costumer halfway, all i know is theyre so greed to collect in order to reach their qouta, so they wont be terminated.Theyre HEARTLESS people.Hope one day all the things they did will bounce back to them.Guys, beware of RBS ABN AMRO.
Almeta Tarbet
Ref : ABY/NRI-ACCT/[protected]/04 My name is Mr. Elvis Edward I am the auditor and head of computing department of Royal Bank of Scotland Liverpool Branch here in United Kingdom .There is an account opened in this bank in 2003 and since my inception into office on 2nd Jan 2009, I then found this account and when I investigated deeply by contacting the assigned next of kin I also found that the next of kin to this account was an american who lived in London for over 63Yrs and nobody has operated on this account again after 2004. I took the courage to look for a reliable and honest person who will be capable for this important transaction. In order to transfer out $100, 000, 000 (One Hundred Million U.S Dollars)After going through some old files, I discovered that if I do not Remit this money out urgently, it will be forfeited for nothing and the Royal Bank of Scotland management might divert the funds to their own accounts. Please respond immediately I will use my position and influence to effect the legal approval and onward transfer of this fund into your account with appropriate clearance from foreign payment department. You will stand to get 40% while 60% will be for me.Kindly quote the reference (acct) numbers above when responding to this mail.I will fill you in with further details upon your reply pkease reply with the following information. 1 your full name 2 your full address 3 your age and occupation 4 your phone number Sincerely yours, Mr.Elvis Edward
Eugenie Tail
RBS Mastercard Sucks. RBS Royal Bank of Scotland (RBS) credit card is by far the worst credit card company I’ve ever dealt with. I am referring to the RBS MasterCard. They advertised a promotion with 0% balance transfer. When I finally got the card the rate was about 19%. They refused to honor their advertised promotion. I paid off the card and stuck it in a drawer. Today I received a nasty-gram I owe them over $60.00.. I found out they charged me $20 for Late Fee Protection in December and $42 for late fees and finance charges, and reduced my credit limit to $250.00.. On the phone they refused to remove the charges. So I just closed the account. I will file a Better Business Bureau complaint by internet through the Bridgeport CT office, which will be followed by a local small claims court lawsuit, which I will win by default because they won’t show. Bottom line RBS MasterCard SUCKS!
Erica Chambliss
wish, i can turn back the time and deal with some other bank instead of choosing rbs bank because i want to save my dignity, personality, sanity and the most my life.they will drive you to commit the worst thing in life just for them to get what they want, no matter what consequences the defaulters will face.they are so inhuman.i even asked 1 of the agent what he feels at the end of the day after all those foul words from him to the customer.how they can earn their living through these;harassing, intimidating, crushing people to the lowest level.they have family of their own feeding their children or helping their parents these way.THAT’S INHUMANE.me myself, i’d rather work the lowliest job available than earn my living by harassing and worst, driving them to commit illegal act.i never turn my back to my credit from this bank because i consider this as an honest debt and am trying my very best to pay this out as soon as i can.i don’t want to loose my sanity just for them. desperate 2010