Returned items with a tracking number as they stated. Once I provided proof package has arrived with my tracking number and letter from USPS it did arrive and I would like my refund, funny how they will NOT answer any of my claims tickets. I get the standard sammy dress email that they will return the ticket question with an answer in 24 hours, but they have not for 3 weeks. They returned all ticket inquirys on how to return items, but now will not because they have the item and do not want to give money back. NEVER ORDER FROM THIS COMPANY. Quality was so poor and that is why every piece (11 items) were sent back. (Wrong sizes, cheap cheap fabric, not item stated on line)
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This complaint and/or review was posted on Skeptic Files on 23:41 pm, October 11, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/sammydress-com/.
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Joline Stitz
Well, I bought a cardigan from SammyDress back in September. It looked cute and their website looked very professional. But only after I made an order I realized that the product shipped out from China. So it said to allow up to about a month for it to be delivered. One month passed but I didn”t receive anything. I tried to contact the customer support and received only computer generated response. The message said they were to busy and will contact me later. So I continued to wait. I was so angry so I sent more messages and complains, but I was given the same “we are too busy” message. It is now January and still nothing. I actually think I”m just out of $20. I doubt that I”m going to ever receive my item.
Louis Arato
Warning!!! if anyone should see any ad pop up from sammydress company, please close your browser and do not order from them. I recently made a grave mistake and order some dresses from them, only to find out the products are being shipped from china, then i got the order about three weeks later. I painfully realized that what is a small here in america is an extra small there, so i am trying to return, and get a bigger size and i am not able to contact the company via their socall customer service email or phone.And to make matters worst they have a thirty day return policy, while it is impossible to get to anyone, who can direct me where to send the return product or exchange. So ladies please stand clear of sammydress.Com
Cassie Studivant
Two months ago I made and order and finally received it! These two months I”ve sent them tons of messages but never received a response. I already gave up and was very impressed when my order finally showed up! Unfortunately, everything I received was extremely small and did not fit at all. Clothing was sent from China. I never asked for a refund, because I did not want to waste my time. They never replied when I wanted to obtain some information about the status of my order and they definitely will not reply now. I will never order anything from SammyDress ever again!
Xiao Blackmond
This seller promised the cheap price for the items sold but quite expensive postage. i was drawn to it because the pictures of the dresses are beautiful and eye-candy with such a reasonable price. I paid my item and hoped it may arrive soon. The type of courier was not confirmed and after a month, my dress was still not arrived. The tracking id was fake and unable to check. I informed the seller and the kept asking me to wait and refused to do anything. Even they do not want to refund. This seller is very irresponsible and tricky. As my advise, please dont ever buy from this site and so something so that no one ever get cheated. This site tends to cheat money from online shooping. Really damn. Pity of the victims who spend a lot for nothing included me.
Gianna Genin
this company is a freaking joke! I feel bad because I recommended them to one other person, NOT KNOWING the horrendousness I was getting into! 1. they TRIED two orders on my account.. telling me that it needed “payment” when clearly, I already paid. so… I canceled that second one! 2. they said my crap was “shipped out” when, it wasn’t! I inquired about my items & thats when they decide to ship my things out… & still, I’m still not sure if thats the truth! 3rd. you pay shipping to be told that I would recieve my ### within 25-35 days! yeah the [censored] right… I paid shipping THINKING okay, I’m gonna gets my ###… (x) amount of days for these boneheads to tell me… months later! THAT’S ###! moral of the story; I will not be buying anything from here again.. EVER! I will never recommend anyone to here… in fact, I will tell them never shop here! this is the worst online shopping experience in my life! these people take peoples money & send them whatever they like… when they [censored]ing feel like it & in heavens knows what condition! I haven’t even received my (2) measly items & I’m this mad. how hard could it be… to give great customers service & meet peoples expectations & gain returning customers? I mean, common sense! it’s annoying… NEVER BUY FROM SAMMYDRESS !!! it’s all a big scam, & you’ll be so disappointed!!
Martha Trauscht
The products I”ve purchased looked nothing like the pictures and when I contacted SammyDress customer care and told that I wanted to return everything, I heard nothing back! I received only computer generated email that made no sense, they just thanked me for ordering. What a joke. Then I contacted PayPal and after much back and forth, they finally agreed to give me my money back! But! I had to return everything back to China at my expense. This was way to expensive, so they refused to refund my money and closed my dispute! Never again!
Concepcion Chitrik
Scam scam scam scam scam! Do not buy from them! No refunds accepted. No one answers the phone. I’ve been calling the us number. The only communication i’m getting back is from a guy named walla overseas who is telling me they can give me 15% of my purchase back and still won’t provide an address. I don’t want their merchandise… Very cheap material, poorly made, see through. I was warned by my coworker and now i’m warning you! I’ve only lost $30 but hopefully i can prevent you this inconvenience!
Alva Waser
This was my first time ordering from SammyDress and I will never order anything again! This was the most terrible online shopping experience I”ve ever had. I received my items but due to horrible quality I”ve decided to return everything, so I emailed SammyDress and asked for a refund. They refused and said that they don”t do refunds. The dress I”ve received was very poorly made and was dirty, and they won”t let me return it. I am very disappointed! Avoid this website at all costs!
Shellie Crance
This is chancy giving it even 1star. I ordered a ton of stuff from this website. Lets say i ordered 15 items. Well they shipped it out with tracking and i got it about a week or so later however half of the items were missing. What? Yes, half the items. I immediately sent them an e-mail asking them what the deal was, how do you miss half of the shipment? I asked if it was part of a 2 shipment ordeal and they said no. The lady didn’t question me however and asked which items were not there and when i told her she said she’d pull them and ship them for me, no questions asked. 1 thing i really wanted was no longer in stock, i was bummed but they told me to pick something else and i did which was a couple $ more but they put it in the order without any extra charge. As far as the actual items shipped, they look exactly like the images, for the most part they fit as described and i’m happy overall but there were 3 items that had such a putrid chemical smell to them i had to soak them 2 times for 2 hours each and wash them before the smell finally came out (But barely) Cut to 1 week after this ordeal – found out even after verifying with customer service that everything they were going to send in my next shipment was in stock, i get an e-mail saying that only 1 or 2 things are in stock. What in the actual [censored] They talk with you and verify things for you and promise your items are in stock and being shipped then they ship 2 of 6 items and say the rest are not in stock a week after the fact. Not only that but you will end up going back and forth with these people for a couple weeks with them changing their story, giving you random refunds that don’t add up to what you paid for anything and ultimately wait a month before they send out a couple of random parts of your order they have in stock. I think they try to wear you out and drag it on so you finally get tired of them screwing around and just forget everything so they can keep the money. These people are liars, crooks, and assbackwards. The headache in dealing with this kind of service is not worth the pennies you might save. Everything you think you save goes into shipping anyway which is outrageous. It sucks because they do have some cute stuff but totally not worth all of this. You will lose money with any order you place with them… Don’t bother!!