Respected readers my Mobile number is [protected], i have complaint with STC network, i tried to switch my One Time Password to another Network Number for that i reached to the bank Authorities and changed the STC Number to ZAIN Network, Alrajhi Authorities change my number to Zain Network, after change of number by concerned authorities i received One Time Password, but my problem is that Zain number is Not on my Aqama, then once again i changed my mobile to STC, Again i am not Receiving One Time Password, i tired to contact STC Department but the says that, the problem is with AL RAJHI BANK, But finally i got that the problem is With STC, The crazy People doesn’t want to solve my issue but they continuously blame BANK. this issue Should be solved and i should received OTP by STC number.
Vicente Ekker
we are asking for our bill payment statement since one year we want to clarify our accounts. and we asked your people if we can pay part of the bill cuz you people are not willing to give our payment statement they said we can. So did we, and later on they cut our line again we called to make sure, they returned the line again two days after they cut the line again we called they returned the line so finally when we called for the third time the employee said if your bill is less than 2000 we can”t return the line because if its more than 2000 and they returned the line the system will automatically cut your line. Good so we paid 3/4 of our bill because our CEO HRH princesses told us not to pay the whole bill unless we receive a BILL PAYMENT STATEMENT and today we were surprised by the employee who received our call to say he cant return us our line unless we pay the whole amount we need our company to run its business so kindly find us a solution or Give us a statement …
Luci Blas
Very poor customer service my lanline is [protected] and my internet service is less than 1 mbps for the last one month whereas i pay 149/month. And i called for a technician to come and fix it its been 4 days and stc failed to show their customer service is anywhere close to being good
Lewis Weissman
This is my iqama number : [protected] I was not purchased STC sim, under my iqama but there is a bills on my iqama number. How come that bills with out using, Some one stolen my id and used it, please raise a complaint and solve this issue immediately. I went to STC office and I called to STC Customer care but they are not taking my complaint, please help me
Sandie Sydner
The worst service & customer support company in my opinion… Eating peoples money without getting there agreement. Just last 3 months they double my billing & when I visit there support center. Those non-serious guys says they cannot fix… Plz call 900… When I call 900 more than 20 times call reach to technical department & they excuse… Saying we at stc helpless… Plz submit complain online portal… When I submit complain online after 2 days message received we cannot serve your request here… Helpless in saudi arabia… Knowing they keep charging & customer donot gurantee how the service close.
Damion Lipa
Sir I was complain my landline and DSL is completely out of working.yesterday technician was came but he is saying I can’t fix it.i shell submit report head office. ?????? ?????? : ???? ??? ?????? ??????? ???? ???? ????? ?????? ???([protected])?????? [protected] )?????? ???????? ?????, ???? ??? ??????: [protected] ?????? ???? ?????? ?????? ????, ??? ??? ????? ?????? ?? :353 . ?????? ?? ??????? ?????? STC
Rodney Hannagan
sir i am complaining about stc billing dept for unfair billing.they cancel my internet service last sept 2015 but till now they still continue my bill.how come like that since that is one way of stealing money to consumers.plz be fair of collecting bills.you are stc, you are representing a huge company.please correct my bills and do it in proper way.thanks a lot.
Eric Gutkin
Since two weeks my net and land phone number [protected] is out of order and stc making fool sending always unprofessional people. They come leave saying other team will come, make fool to stc customers who pay sr. 299 every after 20 days my mobile number is [protected] whenever call 900 after lot of efforts recorded message comes as in process. Within two weeks could not solve the problem. This is nothing but irresponsibility of stc / stc people in other words this is haraam in this country if you cheat customer like this i even can not think in my dream first complain number 405963 automatically closed without solving the problem, how ? please look into this matter and try to solve my problem at earliest otherwise i will take your competitor package
Tiffanie Shatswell
Salam alaikom My name is marlene And im complaining one person shes filipina her name jumaima junaid she use 2 numbers to harrasing me by his words she said im calling her even im not and her number never phonbook in my phone and i was sleeping and she disturb me a lot even im blocking her to avoid disturbance she insist to use another number stc just to disturb me specially when im sleeping this is the number [protected] [protected]
Leo Scheidecker
Respected Sir, I’m use in a stc number, but it is now expires, Number is :[protected]. Now I knew that another sim registration with my passport Number, but I do not know about this.My passport Number is J8718487. Now I want to deactivate all stc number and want to take a new sim by showing my Iquma ID Card. So please take a neceassary action as soon as possible and doing others stc number deactivate.
Grant Guidaboni
Respected sir, I ms .kiruba, typing this message to inform you regarding the deactivation of my post paid net sim connection, which was already cancelled by me on 3/4/2017 at STC Al JARDAH OFFICE, unfortunately the sim was active even after cancelling it.And they asked me to pay 640riyal again, and the payment is increasing day by day. I would like to request you to cancel my sim and the due payment. kindly do the needful. my iggama:[protected] jawal no:[protected] A/no:[protected] ph no:[protected] Thanking you, yours faithfully, kiruba vasani
Catarina Backey
STC company refuse to close either of the two SIMS station that subscriber (My wife) who has since left the country Saudi Arabia (Final Exit) must come and sign the form in person to discontinue services. Every month I get a bill for 300 SR And since I am her Sponsor all bills I am responsible to pay before my final exit. I have gone to 2 branches who just say “sorry, nothing I can do..” I am being extorted. This is highly unethical and tantamount to stealing.