Shop at home is hijacking traffic away from the web site you think your visiting and attaching their affiliate codes onto the urls. I wonder what the retailers think about this?
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This complaint and/or review was posted on Skeptic Files on 05:09 am, April 28, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/shopathome-com/.
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Claudie Irineo
ShopAtHome.com looks like a scam. I purchased at safeway.com through ShopAtHome by clciking at the right deal which said 20$ cashback for orders of 49$ or more .I order edat safeway.com for little more than 49$. I received my ordered items as well. But my shopAtHome.com shows up only 13$ rebate cashback amout. Also i signed up and purchased for the first time through ShopAtHome.com, which means i need to get my 5$ bonus cashback as well. But my account says 0.00$ signup/bonus amount. Also no customerService number to contact them.. phh!!!
Stan Ercole
ShopAtHome.com advertises one cash back amount and pays another. New to their site, we recently purchased a television at Sears through ShopAtHome.com, with an advertised 15% cashback. Our Sears order total was $539.99. Cashback should have been $81.00. We were instead credited $27.00, only 5% cashback!! We also never received the new subscriber $5 cashback bonus. After making numerous attempts to contact ShopAtHome.com, both by email and telephone, with NO RESPONSE, we will be reporting them to the appropriate regulatory agencies. ShopAtHome.com is a scam!!!
Birgit Brechbiel
ShopAtHome ripped me big time on paying me rebates that I had earned through their site.After I made the purchases(Puritans Pride)through SAH I wasn”t getting paid the rebate, so On their site I used their trackback to prove that I used their site to make my purchase”s but they claimed that when they contacted Puritans Pride that I went direct through Puritans Puritan”s Pride so that was why they wouldn”t pay the rebates(about $20-$25)even though they had the proof I went through and used SAH to make my purchases.So it doesn”t make a difference if they say they are offering any % back if they don”t pay the rebate after purchase, so buyer beware when using their “Cash Back”Site.
Arielle Beaudrie
ShopAtHome is the worst cashback site I’ve used. Supposedly, they will send a check after 3 months of your transactions. The fact is the day before they were supposed to send me a check, they cancelled my account. I accumulated several hundreds of dollars in cashback over a few months, but they wiped everything off without even giving me a notice or explanation. Don’t use them! I will file a complaint with bbb.org and strongly suggest that anyone who had the same problem do the same, so everyone knows this is a scam cashback site.
Deangelo Jurisch
Yes, they pay your real cash back but their cash back system is not reliable. About 30 % of websites they advertised, won’t pay you cash back as promised. You have to wait until 30 days if no cash back show up then you can send cash back inquiry, asked them to investigate. They never ever responded and resolved problem !!! You will only received automatically responded email. That’s it. I lost my eligible cash back more than $20 from 3 websites so far . I do online shopping almost everyday and experienced many cash back websites. I would recommended “Fatwallet” or “eBates” which are more reliable and great customer service.
Latisha Soldano
They cheated me out of a 110% guarantee that I requested the day I placed a large order. I am absolutely positive that I did everything correctly and should have been awarded an additonal 4.8% savings on my order. The so called “customer service” claimed that I never sent a request in for 110% guarantee, when in fact I did it 2X just to be sure! I even received a confirmation email from them that I submitted the request! Called the customer service number 303… listed on this page 3x and nobody answers, it just goes to voice mail. Don’t waste your time! Find a better rebate site like ebates.com that won’t cheat you…
Twana Vizzini
ShopAtHome.com will payout on small purchases and then when you place a big order they will lie and fabricate any excuse to deny legitimate cashback. This happened 2 times. It was not my error, I am not new to cashback sites and I know how they work. They are just lying scammers who pocket your cashback for themselves and refuse to payout. These crooks should be in jail. There are more reliable cashback sites out there.
Valarie Merida
too bad i used to trust shopathome in the past but they totally messed up my cashback recently. i made two big purchases separately via shopathome website with 110% guarantee. boost mobile and virgin mobile online. i didnt get my cashback instantly but i did see the tracking number so i think it was fine. couple of days later i still saw nothing but the website requires me to wait at least 7 days to submit a ticket for missing cashback( so no time for me to modify my order before shipping or reject delivery). today i did submit a ticket and they did a quick response. however they claimed that my clicks for these two stores were not through them and they could not credit me back. i told them i was super cautious because i opened a new private window and only logged into my account and clicked though them. the tracking time and order time for offers can prove it. they said because i submitted 110% cashback guarantee so my last click was though the competitor’s cash back website not them. i found that ridiculous because i do not even register with the competitor website they referred to. And i waited more than half a day to get the 110% approval before i shopped. their universal answer is because they cannot get credits from store and they cannot credit me back. Case closed and no more investigation. i asked them to give me the proof that the last click was from a different website they cannot provide. so never use their 110% guarantee or this site again. they wont admit the system error/cashback track problem. good policy turns bad when customer service rejects to do further investigation and do proper adjustment. stay away.