ShopRunner

ShopRunner Complaint

BEWARE of shoprunner.com. I did all my Christmas shopping online and could only use the service twice. I was mostly interested in ToysRUs but all the items I wanted were excluded from the shoprunner free shipping. When I signed up I didn’t realize items were going to be excluded. I was able to use it on 2 Barnes and Noble orders but I could have purchased $5 more and I would have gotten free shipping anyway. I was 2 days late in canceling the free trial and they won’t refund my money. I have never heard of such a ripoff. It says that you can cancel the free trial at “any time” but I didn’t see that later it says if you don’t cancel within 30 days no refund will be given. You’d think they would want satisfied customers.

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