T.J. Maxx

T.J. Maxx Review

(1)
Comments Rating 1 (1 reviews)

Purchase a dress at the marshalls location in Mississauga store 0701. Brought it home and tried it on and it was too large, tags were still on it and receipt still with it, returned it the following day to the winners store on hespeler road in Cambridge. The cashier called a manager because the tag did not match the brand of the dress that was still attached. Apparently the tag Marshalls had was from a Calvin Klein dress. However, I purchased the dress for 59.99 and with the tag attached as is… the manager argued with me and was extremely in professional. I will not return to this location- a customer is not to know the coding you attach and should never be made to feel like they have tampered with an item… all I wanted to do was get a smaller size. I have a dress that apparently I over paid for and does not fit and you now have poor word of mouth and a manager that doesn’t understand the first thing about customer service on the front lines. Sincerely, Teri scott [protected]

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