The people in Human Resources are just plain rude! I’ve been hung up on and not had e-mails or phone calls returned to discuss flawed information in their system about my profile. I would not recommend this company to anyone. They are just a bunch of heartless fools!
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This complaint and/or review was posted on SkepticFiles.org on 11:07 am, October 21, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/teletech/.
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Carma Berges
Well i was just fired from my job 2 days ago and the reason for that is because i went to the hospital with my baby boy because he was bleeding blood and not brathing.. Ive never been late ir anythng i took my job seriously … Wel my complaint is from my understanding they are letting people make up days that they missed if they where sick they get to make it up but when i was out they fired my… CRAZY—- my friend got in to a car accident they fired her they didnt give her the option to make up her day either but i can name a hand or 2 full of people they let make there time up and still have a job and get paid crazy.. i was the only black person in the whole class i stuck it out cause i always felt mistreated but i was there for my family to better my life and they people that they decide to keep gets to stay but the lady that fired me said there is NO i mean NO exceptions when i got fired but she couldnt explain to me why these others where making up there time… CRAZY
Timothy Edell
to whom it may concern: I was hired a month ago, passing 4 tests, 3 weeks of training with performance of 95 over 100%, I had a problem with my schedule and my trainer denied me access to my personal worker page to make the alleged request, claiming that I speak Spanish… I accepted the schedule I was granted because she said I will be fired if I was not taking it… and she started writing notes of correctional actions, claiming I was late for 10 minutes and require me to advise her if I needed to use the washroom, I also want to mention that … in one of our reviews Asked her if she could describe which letter was the correct answer of a multiple choice assignment and she answered the letter D as a dog .. I was not even working on operations … and One day before finishing the training, I had a personal problem in the morning and warned that I would be late for half an hour… When I went for my brake she fired me !! asking me to leave the place without even giving me a contact number to explain the situation… and ask the manager to delete my access and information of the system.. I was supposed to start my job net week.. and Im really mad because I couldn’t even speak to anyone in Human resources and my performance in every exam was excellent…
Vito Callin
This is my 2nd year working at home for Teletech.com which answers phones for various companies. I worked for BestBuy.com. I notice alot of complaints about BestBuy on here also. My check was shorted and when I brought this to my team leads attention, I was terminated. I was called into a phone conference and was accused of not doing my job. I was told they could hear me “zip or unzip” clothing while talking..that is a joke they do not realize I broke my hand/elbow and can no longer zip or button anything as well as alot of daily tasks. When they said that I laughed and said i do no wear or own zip clothes..it was a joke. I have worked customer service/call center jobs for years with awards in customer service. I complain about my check which hours are approved by team lead and I get a bogus discharge. They lie about hours, wages, pay and job. It was upsetting as I was counting on this job, but I dont want to work for a company that doesnt pay me and then makes up things to let me go.
Sonja Cychosz
This is a terrible company to work for. They don”t give you the proper training or tools to do the job and as a result 95% of calls are from very upset customers who are justifiably angry. The calls range from purchases to billing questions, repairs, delivery times and the system we work with is so inefficient we are unable to help the customers at all. We have no access to accounting questions, setting up or changing any delivery schedules or repair details and when we are given training there is very little of the questions the customer”s actually ask that we are informed about. As a result most calls end up being very abusive because customer”s are upset because we really can”t help them. This company should be closed and reopened with completely new Management. I wish I could post some of the stuff that happens but you can”t bring anything out of the their platform.
Bessie Kofman
This company is more concerned with call handle times than customer satisfaction. They have a lot of expectations of you for each call, yet they constantly pressure you to keep the call short. How can you give quality customer service while constantly watching the timer? They are also not too concerned with your schedule. They change your shift whenever they feel like it to whatever they feel like making it, and it”s up to you to try to get someone to switch with you … good luck with that! My training class had over 25 people, and after 4 months, there are no more than 8 left. To top it all, the pay is not worth the pressure they put on you, also the verbal abuse from some of the customers.
Lynda Brame
Well i was just fired from my job 2 days ago and the reason for that is because i went to the hospital with my baby boy because he was bleeding blood and not brathing.. Ive never been late ir anythng i took my job seriously … Wel my complaint is from my understanding they are letting people make up days that they missed if they where sick they get to make it up but when i was out they fired my… CRAZY—- my friend got in to a car accident they fired her they didnt give her the option to make up her day either but i can name a hand or 2 full of people they let make there time up and still have a job and get paid crazy.. i was the only black person in the whole class i stuck it out cause i always felt mistreated but i was there for my family to better my life and they people that they decide to keep gets to stay but the lady that fired me said there is NO i mean NO exceptions when i got fired but she couldn’t explain to me why these others where making up there time…