Bradford Exchange sold a ring for $348. That is cheap and not even the quality of others I have purchased there for $99. I have purchased many items from them and even to keep my repeat business they are not willing to make an exchange or adjustment on this inferior merchandise I spoke to there customer service dept on 5/22/10 regarding the poor quality of this merchandise and since I was outside the 120 day return policy, I was refused. Then explaining that the ring was purchased for a wedding and just recently worn, that they should honor the exchange. The associate asked a supervisor and I was still refused an exchange. I have spent over $1000. On jewelry With this company and will not purchase from them nor recommend them to anyone else due to their customer service and strict and unfair exchange/return policy.
This complaint and/or review was posted on Skeptic Files on 08:51 am, April 01, 2021 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/the-bradford-exchange-complaint/.
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