Better Business Bureau Complaint filed: Failure to provide purchased products in a timely manner. Failure to communicate the status of the order. Cashed check in November 2008 and only provided a partial order. Order were partially Christmas products and never received. Telephoned for status on non-toll-free number and held on hold. Went on the website and listed questions. Never got a response. Email on said that they had received the questions. Worst experience ever received by an online store. Still no response to email inquiry or complaint.