Tophatter

Tophatter Complaint

A monocular was advertised as being a nite vision scope but was merely a plain monocular. I purchased four of them for my grandchildren and one company demanded I return it which costs $22 to china. The item cost me $48 The address given was not rackable and I made sure I kept receipt which tophat demanded for my refund to work. I waited and waited but no refund and the complaint was cancelled quickly stating the item was not received by the chinese company. There is a time limit on return but no time limit when ordering and no way can a item get back to china in the time period. I complained again and it went back and forth until they said they had no receipt on file for my return. I finally went to paypal who after about two weeks was able to get my money back. Paypal is the only way things should be paid for for they protect you. Rob

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