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Tradesy Review

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purchased a katespade bag at Tradesy but unfortunately I put my previous address. I tried to call the carrier (UPS) to update my address but they said that only the sender can do it. And as part of their policy they need to send it back to the sender. I tried to communicate with the sender gave her my new address and got one only response (she will call ups to update my address) but As I checked the ups tracking it says that the item were already returned to the sender. ( in short sender didn’t call the UPS) I communicated again with sender asking since the item were already returned. What should I do now? She answered me, UPS sent the item to the wrong address. and will file complaint with UPS.. WHAT THE HECK! How could it be???? I don’t want to be deducted which will start on November 14. I just want to cancel this order. Need help pls. I emailed your customer care but no response.

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  1. Marshall Durland
    June 16, 2020
  2. Margarito Schleppenbach
    June 16, 2020
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    June 16, 2020
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    June 13, 2020

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