Reference on my payment transaction ID [protected] which was made on 31st May 2019 at 9:57pm through UAE Exchange Hor Al Anz for the amount of AED 750.00 The Branch incharge who was sitting on Table confirmed me that payment will be credited into receiver account on 1st June but still it’s not credited and even I sent emails on customer service and I made calls but the said it will be credited today late afternoon. Actually I sent this amount just for my Kids EID celebration and unfortunately they haven’t received the payment yet and my Kids was crying on call at the time to talking to me. Please review my application and I don’t know why is this happened to me and how can I bring smile on my kids face. Here is my request ID [Auto Generated] Request id **3888205** is appended with your recent reply. Also attached is that payment receipt.