scam and fraudulant company. they bill your cc immediately and do not preform the computer clean up…called cc co and it is in auth but because i authorized it they let it go thru and then dispute it. they called the company (foreign…oh surprise) and they said manager will get back to me, , , , so now its in dispute. had all the right info on their site and all the right answers. they are not connected to Comcast or Norton.