Customer Service is a joke. They don’t care about customer complaints, nor do they take care of complaints. My biggest problem with this site is the same handful of people seem to place in the top 50 of all slot tournaments. They claim that they do nothing to decrease the odds of winning but they could not explain why the same person, with two different screen names but having the same profile, managed to win first place in four tournaments a few days ago. I’m not the only one who has this complaint, yet they don’t seem to have an answer for much of anything.