WizIQ.com

WizIQ.com

I was interested in my company moving to a new online classroom so looked at various alternatives including Wiziq. Their product looked good, but had no recurring classes function, so I said it would not work for us. Their rep told me recurring classes could be enabled with the new site, so after a couple of weeks’ deliberation I paid the annual fee. When I got the login, recurring classes were not enabled. When I reported this, they moved me to the old, outdated version of their site, with a link through to the new classroom. I complained that this was not what I had wanted, as I specifically told the rep that the old site was unacceptable (it looks old and is not at all intuitive). As I was only a few days into the subscription I therefore requested a full refund, as per their 30 day ‘satisfaction’ policy. The rep came back to say they had considered my request but were refusing the refund as they had tried to meet my requests. They are now blanking my messages. The refund policy on their site is very clear that it is not dependent on anything but customer satisfaction, and so I feel we have been conned out of our payment. This is a poor way to run a company and I feel extremely let down. Do not go anywhere near Wiziq.. I demand Full refund (I am still well within their 30 day window). Stay away

  • #Lionel Taylor Shivek K Reddy Praveen Sagar Sanjeev Nag Neha Sahni Rohit Sharma Jagbir Singh Faisal Khan Harman Singh Irshad Mir Heena Singh Tara Urban Fahad Bait Sharat Rambhatla
  • #Sahil Khanna Lohit Arora Pankaj Kumar Christopher Dawson Farhan Qureshi Mathew Koshy Pankaj Kumar Ravindranath Gupta Irshad Mir Harman Singh

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