The dress I ordered on March 15 does not look like the dress I received on April 5th. The pattern on the top is not the same and the material is VERY cheap! After reading on how to return and get refund, I filled out the online form with pictures attached at least 20 times now and get an error message. Then I tried calling and no one answers and you can’t leave a message. Then when you click on the Live chat support, nothing happens. So, at this point I have submitted a dispute form with my credit card company as this is a scam company. I should have read the reviews first or I would never have fallen prey. Lesson learned!